Core module · Available from Emerge
Your entire client relationship, in one place.
From the moment someone sends their first enquiry to the day they refer their fifth friend, every interaction is captured, organised, and retrievable. Ntouju CRM is built around one idea: no client should ever feel forgotten.
What's inside
Everything you need to never lose a client again.
The one thing it solves more than anything else: the follow-up. The one where you said "I'll come back to her", and didn't.
- Pipelines and stages: move clients through your custom process, see where everything is at a glance
- Client profile: contact history, spend, complaints, and notes in one place
- Activity timeline: every touchpoint scrollable: emails sent, replies received, forms submitted, calls logged
- Email threading: send professional emails and receive replies directly in the platform, threaded to the client's profile Coming soon
- Enquiry and complaint routing: one branded link handles both; the right queue gets the right request automatically Coming soon
- Follow-up reminders: set dates, assign owners, never drop the ball
- Smart segmentation: auto-tag clients by spend, inactivity, booking frequency Coming soon
- Referral tracking: trackable links, auto-logged to the referring client's profile Coming soon
- Email announcements: send branded campaigns to your full list or any segment Coming soon
- Automation rules: birthday greetings, rebooking nudges, re-engagement emails, set once, run always Coming soon
- Activity log: every action any team member takes on a client record, timestamped
- Data export: your data is always yours
Spotlight features
Client Timeline →
Every interaction, one scrollable record. Nothing hidden, nothing lost.
Follow-up Reminders →
Set a date. The right person gets reminded. With full context.
Revenue Pipeline →
See every deal and payment in one place. Know exactly where your money is.
Activity Log →
Every action any team member takes on a client record, timestamped.
Available on
EmergeGrowFlourish
What's coming next
The CRM is live. People management and an enquiry portal are in development.
We're building the platform in stages. The CRM module is available now for alpha clients. People management (leave, roles, team structure) and an enquiry portal are in active development. Automated workflows come later this year.
See the full roadmap →Now in alpha · Early access
Ready to see it in action?
We're onboarding a small group of businesses personally. Every client gets a hands-on setup, not a SaaS flow.
Setup and personal onboarding are included.